Peak PCS moving season is fast approaching. In light of the ongoing reports of military families facing significant issues and hurdles during the last PCS season, Defense Secretary Pete Hegseth has directed the U.S. Transportation Command to change how the Global Household Goods contract is being implemented, to help better serve military families. Keep reading to learn more about the change, and the action being taken.

Hegseth Addresses PCS Season Issues & Lays Out a Plan

Many military families have shared their PCS experiences and struggles, calling for much needed changes. On May 20th, Hegseth addressed families, noting that while the PCS process has, "never been a great system," recent changes have only made the process worse. 

He stated, "We know it's not working, and it's only getting worse. We've heard your concerns about contractor performance, quality, and accountability. We hear you loud and clear, and that's why we're taking decisive action immediately."

In his memo, Hegseth explained that during the 2025 PCS moving season, TRANSCOM should be prepared to fully leverage the new GHC program. 

"We're going to split this year's peak moving season between our new and legacy systems. There's a new system we've been trying - it's not working very well - and then there's a legacy system that wasn't perfect...those systems can talk to each other and work together, so we're going to use both in every way possible."

Hegseth has now directed TRANSCOM to develop and implement rates similar to the legacy ToS system to increase vendor capacity and ensure that there are enough companies that are willing to move military family household goods.

Problems Under the New Household Goods Shipment Have Been Ongoing

, a privatized company running the military household goods shipment in cooperation with the Department of Defense, military families have been experiencing a number of issues.

As of February, at least 1,000 of the 8,900 shipments initiated under HomeSafe Alliance had experienced problems, according to U.S. Transportation Command.

The issue soon became widespread. On February 28, 2025, a memo was given to pull back some Army shipments to the transportation offices by the Army Personal Property.

This action was done to stop the inefficient and dissatisfied work of private shipments for many years among the affected military families in their permanent change of station.

MyBaseGuide reached out to HomeSafe Alliance, and inquired about the changes that they have implemented to address complaints that military families have raised. 

A HomeSafe Alliance spokesperson provided the following statement:

HomeSafe Alliance is modernizing, digitizing, and transforming the relocation experience for military members and their families through the new Global Household Goods Contract (GHC). Military families and Congress demanded this historic transformation to address long-standing issues with the old military move system. The new GHC program brings innovative technology to streamline the move process, a 24/7 customer care center to support military families, and strict requirements to ensure accountability and high-quality move services.

In these early and developmental stages of the GHC, logistical challenges have caused delays for some moves. We apologize to every affected family. Over the last month, HomeSafe has made significant progress in strengthening our network, and we continue to pursue every available option for growing our capacity. We are working with U.S. Transportation Command to resolve issues and maintain a conditions-based phase-in of the new program.

HomeSafe is taking all the lessons learned and continually improving our systems and processes, including enhancing our customer care operations, updating our technology platform, reshaping our training program for service providers, and hiring additional employees.

Families Share Negative Shipment Experiences and Ill-Prepared Contractor Experiences

Many families have shared their poor moving experiences with HomeSafe, 

Other families have reported their items being late, and not receiving adequate assistance to locate their belongings.

Families have also gone on record to report moving companies not being secured in advance, deliveries not being scheduled as promised, waiting weeks for furniture delivery, and more.

MyBaseGuide followed up with HomeSafe regarding the negative shipment experiences that families have experienced. A HomeSafe Alliance spokesperson provided the following statement:

Regardless of how HomeSafe transports household goods, loads must always be properly secured. We hold ourselves and our service providers to the highest standards to protect the household goods of our service members and their families. 

In any case where a load was not secured, it does not meet our commitment to quality, and we take swift and appropriate action to address the issue and prevent recurrence.

MyBaseGuide reached out to HomeSafe, and requested their comment on how they are addressing the lack of preparation (ie. lack of supplies and scheduling issues) within the assigned contractors. 

Regarding our service providers, we grade them based on our Carrier Quality Index (CQI) score, with timeliness and service as primary factors.

For more information on this, please refer to our fact sheet on 

Additionally, we requested a comment on why moving company information is no longer being given to families prior to their move being scheduled. A HomeSafe Alliance spokesperson provided the following statement:

Families can view their assigned service provider through our technology platform HomeSafe Connect, where they can also access details about the moving crew, including photos of the team members who will be handling their move. This feature allows families to familiarize themselves with their moving team in advance.

 on HomeSafe Connect. This video is also available on our customers page on Homesafealliance.com.

New Memo Directs Transcom to Make Changes

Pete Hegseth is making significant changes to improve moving experiences for military families for the upcoming PCS season. "We're heading into peak season of moving - PCS moving - and that process, I know, has been a mess, and we are addressing it. We have...to take some aggressive action and fast," said Hegseth.

In a memo released on May 20th, 2025, Hegseth directed USTRANSCOM to take the following actions immediately to help support military families during the upcoming 2025 PCS season and beyond: 

In the memo, Hegseth called for the GHC and ToS programs to be held accountable for meeting their KPIs (key performance indicators). They are also required to provide weekly updates to the Office of the Under Secretary of Defense and the Office of the USD for Personnel and Readiness. 

He also directed that both the GHC and legacy ToS program be leveraged in a way that ensures maximum coverage for moves during the 2025 PCS season. 

Hegseth directed that offramp non-serviced GHC customer shipments into the ToS program be based on capacity shortfalls. 

He called for the development and implementation of ToS rates to ensure vendor capacity.

Lastly, he called for TRANSCOM to review and implement Economic Price Adjustment provisions in the GHC contract, when appropriate.

In addition to the above directed changes, in the memo, Hegseth directed the formation of a PCS Task Force. 

This task force will be in charge of improving the quality of moving services provided to servicemembers and their families. Additionally, they will, "act decisively to improve, expand, terminate, or transfer GHC or ToS responsibilities as needed."

HomeSafe reached out to MyBaseGuide and provided the following statement in regards to Defense Secretary Hegseth's recent memo.

HomeSafe Alliance is grateful for Defense Secretary Hegseth’s attention to the Global Household Goods Contract and the directives he has issued, which will greatly improve moving experiences for military service members and their families. DoD raising our rates to account for significant inflation from the last four years would substantially benefit our ability to facilitate world-class moving services for our nation’s heroes. We look forward to working with the PCS Task Force to demonstrate how our program modernizes and digitizes the move process and resolves decades-long issues with military relocations. 

Many Are Applauding Hegseth for Taking Action

Despite there being much uncertainty around what will happen next, many movers and military families are applauding Hegseth for taking a leadership stance on this critical issue. 

One such individual is Dan Hilton, the executive director of the American Trucking Association's Moving and Storage Council. 

He released a statement staying, "As we have said from the beginning, the tender of service program worked in the past and continues to work well for service members, despite the challenging environment now created by the failures of the GHC contractor. We’ve continually seen shipments moved from the GHC contractor back into the tender program with minimal notice, reduced compensation, and already impacted service members,” he said. 

“It’s imperative that TRANSCOM better engage members of the industry with actual capacity to find solutions that best meet our service members’ needs. We look forward to mitigating any further decline in service provided to our nations valiant service members and working with the Secretary’s team to help right this ship on behalf of our men and women in uniform.”

Others have applauded Hegseth for holding contractors accountable for damaging or destroying household goods, and for standing up for service members. You can watch the 

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, also known as Commissioning Week, takes place in Annapolis, Maryland each year at the end of May. Commissioning Week is a truly special and unique time in Annapolis, marking the beginning of summer for local “Annapolitans,” but it is also the culmination of four years of hard work coming to a close as the latest class prepares to become newly commissioned Officers ready to join the fleet at duty stations around the world.

This year, May 19th marked the beginning of Commissioning Week, and so far, it is off to a strong start. Below, we are sharing the top highlights of the week, sharing everything you need to keep and eye out for, and catching you up on what you may have missed.

What Does Commissioning Week Look Like in Annapolis?

Commissioning Week in many ways feels like a week-long holiday each year in Annapolis. USNA families travel from all over the county each year to celebrate their graduating seniors, or “firsties.”

Local families rent their homes out to graduating families for a premium years in advance, schools close early for the Blue Angels Flight Demonstration(s), and the town as whole is bustling with excitement, lots of traffic, fanfare and the purest form of Naval pride.

 is robust and jam-packed with events, ceremonies and gatherings all over Maryland’s state capital. We’ve broken down the top highlights of the week here in this “Go-To” Guide.

The Top Commissioning Week Highlights and Events

Commissioning Week in Annapolis is full of events and shows for families. Below, we are sharing some of the top events that are happening this week. Be sure to mark your calendar.

come to town for an airshow, always taking place on the Wednesday at 2:00pm of Commissioning Week.

Equally as exciting, they also fly into town and practice the airshow in full the day before on Tuesday. Boats filled with families and friends flock from all over to the Severn River, the Naval Academy grounds, downtown Annapolis, and its surrounding areas to catch a front-row seat to the Sound of Freedom.

The Annual Herndon Monument Climb is also a highlight of the week. This year, it was held on May 14th. Each year, the freshman, or “plebe” class at USNA faces the challenge of climbing the Herndon Monument, which is a tall, concrete structure with a sharp point at the top, shaped almost identically to a missile.

The Herndon Monument is located centrally on the Yard of USNA, just across from the Naval Academy Chapel nestled in the middle of the beautiful gardens. The caveat? The Monument is covered in lard, which makes it incredibly slippery and therefore, very challenging to climb.

A midshipman’s hat, or “cover” is placed at the very top. The men and women of the plebe class must get creative, building human pyramids, using articles of clothing as bolsters for support to ascend to the top to retrieve the cover.

Once this mission is complete, it signifies the end of their plebe year as a class. “Plebes no more!” can be heard echoing throughout the Academy grounds and beyond on this day.

Last but not least, Commencement Ceremony for the graduating Class of Midshipmen takes place on the Friday of Commissioning Week, usually falling just before Memorial Day Weekend. This year, the commencement ceremony will take place on May 23rd at 10:00am in the 

The Commencement Ceremony takes place rain or shine in Navy- Marine Corps Memorial Stadium, nestled conveniently in the heart of Annapolis, walking distance from USNA.

Commencement speakers over the years have included distinguished guests such as Presidents George W. Bush, Barack Obama and Secretary of Defense Lloyd J. Austin. The U.S. Navy Blue Angels remain in town for this day, and perform a low-level F/A-18 flyover of the commencement ceremony.

Additional Commissioning Week Events to Check Out in Annapolis

Above, we shared some of the top highlights of the week. But, Commissioning Week events aren’t solely limited to the one listed above.

Here are some other events that are worth checking out as the week comes to a close.

Location: Navy-Marine Corps Memorial Stadium

In closing, Commissioning Week is a week equally celebrated both by families of the Naval Academy as well as local Annapolis residents. Navy pride runs deep in Annapolis all year long, but during Commissioning Week, it feels even more palpable.

Whether it is taking off from work and school to witness the “Sound of Freedom” soar over the Severn River, celebrate graduating seniors, or cheering on the Academy’s newest students as they complete their final missions of the plebe year, there is truly nothing like it.

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 moves are a part of military life. While they come with the territory of being in the military, they also a part of your journey.

PCSing is a constant struggle for many families, but just recently, the Pentagon has made a move that could change the lives of thousands of military families.

The Pentagon has issued a new directive: by 2030, military branches must reduce their discretionary PCS budgets by up to 50%. The hope is that PCS moves can finally change in the upcoming years.

PCS Moves are a Normal Part of Military Life

Moving is often more frequent than staying when you are in the military, and PCS moves play a large role. Every two to three years, service members are given new orders, and with those orders comes the expectation that families start over again, somewhere else.

PCS moves are paid for and planned with the government’s support, but this doesn’t mean they are easy by any means. You have to consider different factors, as it is not only 

packing a few boxes or forwarding your mail

 — it’s also your spouse leaving behind a career, your children saying goodbye to their friends, going through the process of figuring out new housing, and the hardest part: starting all over again.

After every move, military spouses find themselves unemployed because they don’t have that many choices. As Tim Dill, a senior defense official, said, 

“There are many aspects to that challenge and that disruption. One of the biggest ones is military spouses’ employment… sometimes they end up underemployed at that location.”

Not only employment but also the community that milspouses have built is at risk of disappearing. Tim Dill went on to explain, 

"They're displaced from the community of support that they've developed over the years in their previous duty station."

Everything is gone with just one move. It’s no wonder that 

 include PCS moves as one of the biggest reasons for dissatisfaction in military life.

On Wednesday, May 28th, the Department of Defense issued a 

instructing all military departments to review what’s happening with PCS moves, especially the discretionary moves.

Just to be clear, the directive is not going to eliminate all PCS moves. Many transfers are still necessary, but they want to make sure that it is all accurate. So, when service members require training, and they are needed in specific mission-critical locations, the relocations will still happen. In simple words, service members could be asked to move far less often.

According to the Pentagon, 80% of PCS moves fall under discretionary. Thus, these moves are not directly required by a mission.

"We estimate that about 80% of [military department] PCS moves are in a discretionary category, and 20% are mandatory," 

"What we're directing the [military] departments to do is purely to examine potential reductions in things that would be defined as discretionary. So, if they see it as mandatory for mission needs. We want them to continue that course of action and do the mandatory moves."

With the new directive, they are instructing all military branches to take a hard look at PCS moves and ask if it’s necessary to relocate a military family.

Over the next 120 days, each military branch is expected to have a plan showing how it can reduce its discretionary PCS budget by 50% with FY2026 as the baseline.

l is mainly to increase geographic stability for families, increase department efficiency, and reduce costs for the department.

In addition, the military has struggled to keep service members in their ranks, mainly because their families are exhausted. So, reducing PCS challenges can help more families.

The Pentagon knows there is no one-size-fits-all solution here. As Dill said, 

“We haven’t directed that any specific course of action must be implemented… We look forward to having that conversation and figuring out how we can do this best.”

In other words, it’s still a work in progress.

As the new directive progresses, there will be questions and concerns. Will fewer moves mean more stability? Or, will it mean just fewer resources? Is the military going to continue to support families during PCS moves, or will the cuts be less helpful with moving costs?

Discretionary moves are going to be minimized. However, the Pentagon has made it clear that mission readiness remains the top priority for all. Thus, if a move is needed to fulfill the missions, then so be it.

It’s too early to know exactly how the PCS moves are going to play out. Though, they need to have this done thoughtfully, as it could be a turning point in how the military understands 

what families are struggling with the most

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Big changes have occurred in the world of military relocations as Robert “Andy” Dawson, the Director of Personal Property at TRANSCOM, was reportedly fired.

military families have been trying to expose problems

 they have experienced with the private company that is supposed to be in charge of military moves.

Dawson being laid off was not reported as a reassignment, but rather that he was let go. While that might not mean much to the average person, it’s definitely a big deal to military families who have been experiencing ongoing issues related to military moves.

Dawson was in charge of the transition of the GHC, cutting rates, and the experiences that service members have been reporting. Keep reading to learn more about why he was reportedly let go, and how military families are reacting to the news.

Dawson was supposed to oversee the hundreds of thousands of military families that move each year. However, there were significant 

 at the beginning of the year when military families started to share stories about movers not showing up, and reported the loss or damaging of their items.

Because of this, there have been delays impacting military moves, and families have been left without any notice. This is all taking place during the transition to the 

, which is with a single private company called HomeSafe Alliance. With these issues, the Army and Air Force even started pulling back on assigning military moves.

Now, with the consistent service failure, Robert Dawson has been reportedly fired by the U.S. Transportation Command from his duties as the director of the Defense Personal Property Management Office. On the other hand, a spokesperson said that Maj. Gen. Lance Curtis would be taking over the role for now.

TRANSCOM also said in a statement that, “their focus remains locked on providing our servicemembers and their families with an improved moving experience.”

The American Trucking Association’s Letter to Dawson

On December 12, 2024, the American Trucking Association 

 to Dawson expressing their concerns about the recent changes that were announced impacting military moves.

The American Trucking Association represents more than 1,800 moving companies across the U.S., and according to them, the new changes from that time will mess up military moves, which has now happened.

In their letter, they had a breakdown of what issues would occur, such as with the Special Solicitations, Common Financial and/or Administrative Control (CFAC), and the reduction of performance cycles from 4 to 2.

HomeSafe Alliance Continues to Stress Military Families

Starting at the beginning of the year, HomeSafe Alliance has been responsible for military moves. However, they received many negative reviews from military families who were not happy during the last PCS season.

Now, military families have begun to share their experiences to help inform others about what has been happening to them.

experiences have caused much stress for families, and now many are calling for those in higher level positions to be held accountable for their actions.

In a statement, a HomeSafe Alliance spokesperson told us:

"HomeSafe Alliance is in the process of modernizing and digitizing the relocation experience for military members and their families, introducing innovative technology, 24/7 customer support and strict requirements to ensure accountability and high-quality services. As we transition into the new Global Household Goods Contract (GHC), we are encouraged by the 

growing number of positive reviews from service members

 about their recent experiences with HomeSafe, and we remain committed to listening to feedback, learning from each experience and continuously improving."

How Are Military Families Reacting to This News?

2024 was basically a pretty smooth year for military moves, and the success was confirmed by both TRANSCOM and military officials. However, with the new transition, there are increasingly more issues.

Dawson is gone; however, no final replacement has been made yet. A social media post from one military spouse expressed gratitude for the action being taken saying, “Thank you, General Reed, for taking action for our military community. May the replacement have a heart and backbone for the service families, and not for multi-billion dollar companies.”

Military moves are hard, and military families deserve to be offered the 

 Hopefully, with this new change, military families will begin to experience a better, less stressful moving process.

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 are eligible for a mid-career bonus that is worth 2.5x their monthly base pay?! It is known as Continuation Pay (CP), and is one key distinguishing factor between Blended Retirement and the Legacy System. This bonus was outlined in the original BRS guidance and was set between the eight and twelve year service mark for members to opt in and sign up to serve an additional four years.

Each branch gets to decide when members are able to apply for this one time bonus; however, it's important to note that it disappears after 12 years of service, currently for all branches.

As of late, Army leaders have been working to make changes to the CP. A 

 was released in January of this year, outlining those upcoming changes that are expected to occur over the next 3 years, along with a plan to ensure members are notified every year.

What Does the Current Continuation Pay Military Bonus Look Like?

For CY 2025, no changes have been made compared to what was set in place by the BRS in 2018. Any soldier who has served between eight years and twelve years is eligible to apply for CP.

The bonus requires members to serve an additional four years of Active Duty Service Obligation (ADSO). The bonus is currently set at 2.5 times a soldier's base pay.

It can be paid in one large bonus or in four equal installments. Members also have the option to have the bonus go directly to their Thrift Savings Plan, but need to ensure they stay under the yearly cap.

 is based on their current base pay; both of these increase with time in service and rank.

For enlisted members, the breakdown generally would be that an E-7 with eight years of service would receive $12,396.00, and an E-8 with 11 years would receive $14,226.75.

For Warrant Officers (WO), a WO1 with eight years of service would receive $13,449.75. A Chief Warrant 2 (CW2) with 11 years of service would receive $15,131.25.

Alternatively, for an officer, (an O-3 with eight years of service) the Continuation Pay Bonus is currently $19,569.75, while an O-4 with 11 years of service would receive $22,687.50.

The most significant change set to occur is the

, and the fact that it is then shrinking and moving earlier over the next 3 years. In the past, a 4-year window has been between year 8 and 12.

, this will change, and will include those with 

no less than 7 years to no more than 12 years.

, and the lower threshold will still remain at 

An E-6 at 7 years of service would receive $10,201.50. An E-7 with nine years of service would receive $12,396.00.

Warrant Officers generally don’t transfer from enlisted ranks until eight years, requiring an additional two years of service to reach CW2. This means the highest amount Warrant Officers can receive, with nine years of service, would be $13,449.75.

Alternatively, an O-3 with seven years of service would receive $18,634.50. While an O-3 with nine years of service would receive $19,569.75. Since officers typically do not meet the rank of O-4 until after 10 years of service, there is no adjustment for rank, only time in grade.

These changes are important to keep in mind, as historically it was smart to take continuation pay later to maximize your time in service and your rank-based pay. 

However, this may now not be possible given the changes over the calendar years. Therefore, it is important to map out where you fall related to these changes and your time in service.

Unit Commanders Have a Training & Tracking Requirement

Unit Commanders are required to track and provide counseling to members as they enter the CP window, and before they leave, to help ensure members are aware of the benefit before it expires.

Also, at the end of each fiscal year, units are required to provide an analysis of the CP program.

The report will include a cost benefit analysis of the CP program, and will show the short-term and long-term retention. The Army will use the information provided to help determine future changes for the CP program.

Taking CP can be great for soldiers who are planning to stay in the service. But if your family is currently considering leaving the military, then it is important to discuss the choice with your partner. Also, it is strongly advised that soldiers talk to their installation’s Financial Service Department to determine the best way to use their CP.

Soldiers should take into consideration if they want to invest the money, pay off debt, use it for a family trip, build an emergency fund, or put it towards some other important financial priority.

It can also be split among multiple financial opportunities. Don’t forget that your CP is taxed, and it can be split over four years to reduce the tax bill.

Soldiers interested in applying for their CP need to fill out the 

 After you sign the form, you need to have the O-5 in your chain of command approve it.

Then, your unit HR will send the form and substantiating documents to the military pay office. Most members receive their CP within two weeks of requesting it. 

You can choose to receive the continuation pay in a lump sum, or you can choose to spread it out in yearly payments over 2, 3, or 4 years.

Take the Steps to Find Out if You're Eligible for CP

Taking continuation pay is a personal decision; however, it is important for service members to understand the options that are available to them.

As a final reminder, if you are enrolled in BRS, meaning you joined after January 1, 2018 or switched when BRS was announced, and have between the current service commitment requirements, then you are eligible for CP.

Make sure you talk to your leadership if you have not been notified to ensure you have met the requirements. They can also help you decide when the best time to take CP is, while also considering the additional four year ADSO. Also, it is recommended that you talk with your partner, spouse, or other family members that could potentially be impacted, to best leverage your bonus, and the financial planning resources available to you.

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Agents from the U.S. Immigration and Customs Enforcement (ICE), U.S. Customs and Border Protection (CBP) and Federal Bureau of Investigation, supported by local police, continue their round up of illegal aliens in the Los Angeles area. These law enforcement personnel have been met by large groups of protestors, with some of those engagements turning violent.

Shortly after the protests began, President Trump ordered the federalization of up to 4,000 California guardsmen and the deployment of 700 US Marines to support federal and local law enforcement officers as they continue their operation.

Trump’s actions led California Governor Newsom, and his state’s Attorney General, to file a court request blocking the expansion of missions for the guardsmen and Marines beyond protecting federal buildings and personnel. In this article, we are looking specifically at why Trump and Newsom see the legality and necessity of these deployments differently.

Federalizing the National Guard refers to the process of transferring control of state National Guard units to the federal government for a specific mission or duration.

When federalized, the Guard becomes part of the active-duty federal military, reporting to the president as commander-in-chief. This can happen under 

, which authorizes the president to order National Guard troops into federal service.

The most common reason for federalizing a state’s guardsmen is when those guard personnel are deployed to a combat Area of Responsibility (AOR) in support of ongoing military operations.

This is a fairly regular occurrence and is done in coordination and agreement between state and federal agencies via the The National Guard Bureau, a joint bureau of the Department of the Army and Department of the Air Force, that acts as a liaison between state and federal entities, ensuring efficient communication and coordination.

National Guard personnel comprise an important element of what the DoD calls its “Total Force.”

Can Federalization Occur Without a Governor’s Consent?

While rare in US history, the president can federalize a state’s guardsmen without the consent of or request from that state’s governor. This authority is covered under the 

This power has been used sparingly by US presidents to quell riots, suppress rebellions, and enforce court orders. It’s even rarer to have been used to federalize a state’s guardsmen without that governor’s consent.

Between 1962 and 1963, President Kennedy invoked the act three times. JFK twice federalized the Alabama National Guard without Governor George Wallace’s consent and ordered it to stand down so that black students, escorted by federal officers, could carry out a federal court order to integrate Alabama schools.

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